Alila Diwa Goa - A Hyatt Brand

Everything apart from.swimming pool cleanliness and behaviour of Staff..... Staff is very rude specially at front office

The experience was exquisite. We stayed for 5 nights, for which, every member of staff we came across looked after us in every way. Not only was the service excellent, the staff were exceptional (including the lifeguards) with our 18 month year old too (entertaining, understanding and serving any specially requested food). The facilities were unbelievable and the pictures did not do the venue justice. It is a paradise! The pools were perfect for children and adults as they were spacious, had a range of depths and had shade throughout the day too. The only negative was that we had to leave. We would absolutely love to return.

I recently had the pleasure of staying at Alila Diwa, and from start to finish, it was an exceptional experience that exceeded all expectations. The serene ambiance, luxurious amenities, and attention to detail throughout the property truly made my stay unforgettable. However, the highlight of my experience was the outstanding service provided by the team, with a special mention to Aditi, whose dedication to ensuring every guest's comfort was remarkable. From the moment I arrived, Aditi went above and beyond to make me feel welcome. She was attentive, courteous, and genuinely cared about making my stay special. Her warm and friendly demeanor set the tone for my visit, and she consistently followed up to ensure that all my needs were met. I would also like to commend Saumil, Yash, Sumeet, and Breanna, who each contributed to my exceptional experience in their own way. Saumil and Yash were always nearby to assist with any requests I had, offering thoughtful recommendations and making sure I had everything I needed. Sumeet's meticulous attention to detail added an extra layer of comfort to my stay, and Breanna’s warm hospitality and genuine smile made each interaction delightful. Surrounded by nature, in a perfect location. While you relax by the pool you can definitely enjoy watching the nature. The beach is a lovely 10 mins walk or they supply a shuttle to the beach which runs until 7pm. Each restaurant we had tried was outstanding, while also the service was incredible as well. The massage's was incredible as well, just wish we had booked more of them. To ensure you have them secured be sure to contact the hotel in advance as they do get booked up. The rooms are amazing, I booked the loft room and so glad I did. Loved waking up to such a room and a spacious balcony where you can relax.

Firstly I have no words to describe this property. I a back to home town 4 days back and still the beauty of the property is in front my eyes. Each and every Inch of property is fabulous. From the time of booking to checkout and post check that was a fantabulous experience. Ley me talk about each point Entrance and lobby are wonderful The path from lobby to room mind-blowing Rooms They are just fantastic and extra ordinary Spacious, luxurious,all top class facilities Food I have no words for the food I am a big foodie each and every item was wonderful We tired Goan thali this was one of the kind and quality quantity was wonderful I was wonderd with the number of staff in the restaurant they are highly skilled and wonderful I didn't see this kind of hospitality any where till date They are just amazing i can say Cleanliness The property is best in its class the have hundreds of staff only for cleaning I stayed there for 3 days and every Inch was well maintained,it very difficult to maintain such a big property. Front desk staff They are also wonderful,very fast , experienced helpful and friendly. Overall an amazing team I can say Cheery on the cake the WhatsApp updates you send I liked that concept very much. Thanks for giving such a wonderful experience. Will surely visit again

Loved the pool, room service, facilities..specially my kid enjoyed the pool, mini theatre and play Alila. Velecia was a great host and kept us apprised of all events daily. Breakfast spread was amazing and had loads of veg options for elders and children alike. Staff was very courteous and kept engaging with the children. Room service was very prompt.